Mike built his business career in supply-chain management, operations, finance and marketing.
Mike joined Safeguard in July 2010 as vice president of REO and has continued to take on additional duties and responsibilities within the organization, including the role of vice president of operations in 2013 and then COO in 2015. Under Mike’s leadership, all operational departments of Safeguard have reviewed, updated and enhanced their business processes to maximize efficiency and improve quality control. Mike has a proven track record of excellence, partnership and collaboration at Safeguard. Mike has been instrumental in aligning operations to become more efficient, effective, and compliant with our ever-changing industry requirements. Michael Greenbaum is the chief operating officer for Safeguard. He also was named a NEO Ernst & Young Entrepreneur of the Year® finalist in 2013. In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients. Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service. He was promoted to chief operating officer in 2002, and was named CEO in May 2010. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.Īlan joined Safeguard in 1995, learning the business from the ground up. Stay tuned for more enhancements over the next few months in preparation for the new expense reimbursement platform.Īlan Jaffa is the chief executive officer for Safeguard, steering the company as the mortgage field services industry leader. The newest enhancement provides Servicers ability to resubmit denied and curtailed expense reimbursement requests without the use of a mailbox. For more news and information, please visit Freddie Mac’s Servicing web page.Īs part of Reimagine Servicing, we said we’d improve the current expense reimbursement process and based on recent client insights, we’re doing just that.
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Additionally, Servicers are still responsible for notifying tax and utility services of Freddie Mac’s vendor for correspondence related to future payments.įor questions after July 15, please send urgent notices or correspondence received on an asset in Freddie Mac’s REO inventory including but not limited to tax sale notices, HOA sale notices or code violation hearings to: the FAQs or reference Guide Bulletin 2019-6 Opens in a new window to learn more about REO Reimagined. Note : Rollbacks would reinstate Servicer responsibilities.
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Under the Reimagine Servicing SM initiative, REO Reimagined is all about streamlining a process that was previously manual and tedious, while reducing hurdles and costs. Today, we are relieving Servicers of most post-foreclosure responsibilities for real estate owned (REO) properties in response to client feedback.
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